Creative Gifts - Flagstaff Arizona
Shipping Information

Please read all shipping information carefully.

Most items that are created in our Flagstaff workshop are shipped within 24 hours of receipt of your order.  We have located suppliers who drop ship some of our more unique products directly to you, saving you time and shipping costs.  When this is the case, the location the gift is shipped from is always indicated in the shopping cart.  If you need to have your order in a particular location by a particular date, please let us know and we will do our best to accommodate you.  Should air shipping be required to meet your needs, you will be contacted with additional shipping costs for your approval.  

• Our shipping charges are entirely separate from the price of your gift basket.
• Shipping charges will be shown on the final page of shopping cart.
• We cannot guarantee transit times with any carrier.
• We add "delivery confirmation" to all packages shipped via the US Postal Service, but we cannot guarantee anything over than what the USPS guarantees which is delivery to the specified address.  It is expected that the recipient will have a secure area for mail delivery.
• We will contact you via e-mail or phone if we foresee any shipping delays.
• Shipping delays may occur during holiday seasons.
• Additional lead time may be needed for volume orders.
  
  We ship via DHL, UPS, or US Postal Service 
• Day of shipment, weekends and holidays do not count in transit times.
• UPS and DHL do not deliver on weekends or holidays.

 The map below will give you an idea of shipping time via UPS from our location in Flagstaff, Arizona..  Note, however, that we cannot guarantee transit times with any carrier.  

The shipping times shown above are "business days"  UPS does not pick up or deliver on Saturday, Sunday, and major holidays.   Please confirm your shipping addresses before placing an order.  Incorrect addresses will result in a delay in delivery as well as additional shipping charges which will be charged to your credit card.  If an order is returned for incorrect address and you decide to cancel the order, you will still be responsible for the shipping charges incurred as well as an additional $10 restocking fee.  An order cannot be cancelled once it has been shipped.  

Shipping charges are non-refundable.

We use USPS Priority Mail for all shipments to a Post Office Box, APO/FPO address, Alaska and Hawaii.  Delivery confirmation is available but online tracking of parcels shipped by Priority Mail is not provided by the Post Office.  

We do not ship outside the United States.